SaaS Terms of Service
The merchant–platform contract, allocation of responsibilities, data rights and termination.
Read full documentRESPONSIBILITIES & TERMS
Legal center
Clear responsibilities for the platform and the stores built with it. Read the full terms and find what matters to you.
17 documents
17 documents
01
Platform agreements
Terms between Aster and merchants using its services, subscriptions, data processing and support.
Subscription, Renewal, Cancellation and Refund Policy
Proposed rules for monthly and annual plans, affirmative authorization, cancellation and disputed charges.
Read full documentPlatform Privacy Notice
How Platform account, subscription, website and security data would be handled.
Read full documentPlatform Cookie and Similar Technologies Policy
Necessary, preference, statistics and advertising uses, choice controls and disclosure requirements.
Read full documentData Processing Addendum and Schedules
Controller–processor terms with processing details, subprocessors, security and transfers.
Read full documentAcceptable Use and Restricted Products Policy
Limits for products, content, marketing and security, with a review process.
Read full documentAI and Automation Terms
Agent permissions, approval, data, human oversight and legal-document controls.
Read full documentService Levels and Support Policy
Proposed availability, measurement, support windows and service-credit rules.
Read full documentComplaints, Intellectual Property and Content Procedure
Evidence-based reports, notices, counter-notices, human review and consumer referrals.
Read full document02
Store policy templates
Sales, privacy, shipping, returns and support policies for merchants to provide to their own customers.
Store Consumer Terms of Sale
A seller-adopted consumer contract covering orders, delivery, digital content and statutory remedies.
Read full documentStore Withdrawal, Returns and Refund Policy
Statutory withdrawal, defect remedies and optional commercial returns, with human handling and deadlines.
Read full documentStore Privacy Notice
Merchant-controller notice of consumer-data purposes, recipients, retention and rights.
Read full documentStore Cookie and Privacy Choices Policy
Separate choices for shopping essentials, language preferences, analytics and advertising.
Read full documentStore Shipping and Fulfillment Policy
Actual dispatch and delivery commitments, delays, loss, damage and import arrangements.
Read full documentStore Payment, Taxes and Currency Policy
Consumer information on transaction currency, PSPs, verification, refunds and taxes.
Read full documentStore AI Support Notice
When customers interact with AI, what it can do and how to contact a person.
Read full documentStore Accessibility Statement
Design targets, actual assessment status, known barriers and assistance channels.
Read full documentRESPONSIBILITIES & TERMS
A little more context.
Download the complete bilingual collection or review what needs to be resolved before adopting these terms.
Research sources
- EU GDPR — Regulation (EU) 2016/679
- EDPB Guidelines 07/2020 on controller and processor concepts
- European Commission — Standard Contractual Clauses
- EU Consumer Rights Directive 2011/83/EU
- Directive (EU) 2023/2673 — online withdrawal function
- EU Regulation 2024/3228 — discontinuation of ODR platform
- FTC Mail, Internet, or Telephone Order Merchandise Rule
- 16 CFR Part 435 — current electronic CFR text
- FTC — Restore Online Shoppers’ Confidence Act
- Federal Register 2026-02866 — Negative Option Rule revision
- FTC — March 2026 negative-option rulemaking notice
- ICO — Guidance on storage and access technologies
- ICO — Storage and access technology exceptions
- ICO — Managing consent in practice
- MeitY — Digital Personal Data Protection Rules, 2025 (final Gazette)
- European Commission — European Accessibility Act
- W3C — Web Content Accessibility Guidelines 2.2